Tag: #recommerce

What makes a good Trade-In user interface? A consumer’s perspective

Apr 28, 2021

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by

Guennael @ CELXadvisory

in Trade-In

“Welcome to the XYZ trade-in solution. Please enter your IMEI. Actually, please also answer the next 12 questions over 4 pages and then we’ll mail you a rebate based on our own secret triage criteria. You have 3 days to change your mind but you can’t get your phone back once you mail it in…